Terms of Use

1Acceptance of the terms

By downloading, installing or using Blink (the “Service”, the “app”), you agree to be legally bound by these Terms of Use (the “Terms”). If you do not agree, do not use the Service.

These Terms are a binding agreement between you and BeLinkedIn New Kultures, Athens, Greece, the company that runs Blink.

2Description of the Service

Blink is a platform for discovering Greek festivals. The Service includes:

Browsing and searching 100+ Greek festivals of music, food, culture, visual arts and theatre
Festival pages: lineup, tickets, programme, map, reviews and who is going
User profiles shared through a QR code
Social network: follow or unfollow users, see follower and following lists
Festival attendance: say you are going and see who else is going
Festival reviews: a rating (1–5) and a written review
Push notifications for lineup updates, tickets, new followers and Blinks
A map with festival locations
Optional contact sync to find friends on Blink
A shops section with selected festival-related products and affiliate links
Meeting other users in the community

3User accounts

Sign-up

You must be at least 13 years old to create an account
You must give a valid email address and confirm it with an OTP
You must give accurate and complete sign-up details
You are responsible for keeping your password secure
You may not share your login details with others
Each person may have only one active account
You can also sign up with Google Sign-In or Apple Sign-In, under their own terms

Account security

You are responsible for all activity on your account. Tell us straight away at support@belinkedinnewkultures.gr if you suspect unauthorised access. We are not liable for losses from unauthorised use where you did not protect your login details.

Account termination

We may suspend or permanently terminate your account, without prior notice, if you:

Breach any of these Terms
Engage in fraudulent, abusive or illegal activity
Harass, threaten or harm other users
Post prohibited content (see Section 4)
Use automated tools or bots without written permission
Attempt to reverse engineer or exploit the app or the backend

You can delete your account at any time from Profile → Settings → Account.

4User conduct and prohibited activities

You agree that you will NOT:

Post illegal, hateful, racist, obscene or defamatory content
Impersonate any person, artist, festival or organisation
Send spam or bulk messages, or collect user data by automated means (scraping)
Create fake accounts or manipulate attendance or review numbers
Reverse engineer, decompile or interfere with the app or its API
Bypass or exploit any security or access control mechanism
Upload malware, viruses or malicious code
Infringe third parties' intellectual property rights
Use the app for commercial outreach without permission
Collect other users' personal data through the app

5User content

Your content

You keep ownership of the content you create on Blink (profile photo, bio, festival reviews). By submitting content, you grant us a worldwide, non-exclusive, royalty-free licence to display, store and distribute it within the Service. You confirm that you own or have the rights to all content you upload, that it does not break any law or infringe any third party's rights, and that you alone are responsible for it and its consequences.

Festival reviews

Reviews must be honest, based on real experience and written respectfully. We reserve the right to remove reviews that are spam, fake or promotional; offensive, defamatory or off-topic; or written by someone with a conflict of interest. Each user may submit one review per festival. Reviews are public.

Our right to moderate content

We reserve the right (but not the obligation) to review, edit or remove, without notice, any content that breaches these Terms.

6Social features

Followers: you can follow other users to see their festival activity. Who you follow is public.
Blocking: you can block users so they cannot see your profile or interact with you. Blocks are private.
QR code: your profile's QR code is public and anyone with the app can scan it to follow you.
Profile visibility: your festival attendance and reviews are visible to other users by default.
Profile views: when you visit another user's profile, they may be sent a notification.

Do not use the social features to harass, stalk or intimidate other users. Repeated abusive behaviour leads to account termination.

Private messages (Signals)

Signals is the one-to-one private messaging feature. By using Signals you agree that:

You can only message users with whom you follow each other.
Messages are private between you and the recipient. Other users cannot read them.
Messages are encrypted in transit (TLS 1.2+) and at rest (AES-256). Signals is NOT end-to-end encrypted: Blink staff can access message content only to respond to lawful requests from authorities, investigate abuse reports or preserve evidence of an imminent risk of harm.
You alone are responsible for the content of the messages you send.
You may NOT use Signals to send spam, harass, publish other people's personal details (doxing), spread hate speech or illegal material, impersonate anyone, share another person's data without their consent, or organise fraud or criminal activity.
You can stop receiving messages from any user by ending the mutual follow or by blocking them.
Reports of abusive messages are reviewed within 48 hours. We may suspend or terminate, without prior notice, accounts that break these rules.
If you delete your account, the messages you sent and received are removed within 30 days and backups are cleared within 90 days.

7Disclaimer on festival information

Festival details (dates, lineups, ticket prices, venue information) are for information only. We do not guarantee the accuracy or completeness of the festival details shown in the app and we are not responsible for cancellations, postponements or changes by the organiser. We suggest you confirm details directly on the festival's official website. We are not liable for any loss arising from your reliance on festival information shown in the app.

Buying tickets through Blink

For selected festivals you can buy tickets directly through Blink. When you complete a purchase:

All purchases are final unless stated otherwise. We do not give refunds unless the law requires it or the organiser cancels the festival.
Ticket prices are shown in euros (€) and include any service fees.
After a successful payment you will receive a ticket with a QR code in the app and a confirmation email.
Each QR code is unique and valid for one entry. Do not share your QR code before the event.
You can transfer a ticket to another Blink user in the app before the date of the event.
Once scanned at the entrance, the ticket cannot be used again.
Blink acts as a ticket distributor on behalf of the festival organiser, who is solely responsible for organising, cancelling or postponing the event.
We reserve the right to cancel a purchase and refund the full amount if we detect fraud, a duplicate purchase or a pricing error.
To make a paid purchase you must be 18 or over or have a parent's consent.

Payment processing

Payments are processed by Viva Wallet, a licensed payment institution supervised by the Bank of Greece under the EU Payment Services Directive (PSD2). Blink does not store your full card number, expiry date or CVV. All card data is handled solely by Viva Wallet's PCI-DSS certified infrastructure. If there is a dispute about a payment, contact us at support@belinkedinnewkultures.gr with your order number.

Right of withdrawal: exception for event tickets

Under the EU Consumer Rights Directive (2011/83/EU) and Greek law (Law 2251/1994, Article 3θ(2)(ιβ)), the 14-day right of withdrawal does NOT apply to contracts for services related to leisure activities (such as festival or concert tickets) where the contract provides for a specific date or period of performance.

By completing a ticket purchase through Blink, you expressly acknowledge and accept that you waive the right of withdrawal for the tickets you bought; that tickets are non-refundable unless the organiser cancels the event, the law requires it or at the organiser's discretion; that you can transfer your ticket to another Blink user before the date of the event; and that the legal guarantee of conformity for digital services is not affected.

8Push notifications

By turning on push notifications, you agree to receive notifications such as lineup updates, ticket availability alerts, new follower alerts and Blinks. You can manage each notification category in Settings → Notifications or turn them all off in your device settings at any time.

9Shops and affiliate links

The Shops tab may contain links to third-party products and merchants. When you tap an affiliate link, we may earn a commission at no cost to you; any transaction is solely between you and the merchant; we are not responsible for product quality, delivery or any disputes; and product returns and refunds are governed by the merchant's policies. Affiliate partnerships are disclosed where the law requires it.

10Intellectual property

The name “Blink”, the logo and the app's design are trademarks/property of BeLinkedIn New Kultures
Festival names, logos and artwork belong to their respective owners
Artists' names, images and music belong to the artists and their labels
You may not copy, redistribute or create derivative works from our content without written permission
All rights not expressly granted are reserved

11Copyright claims / DMCA

If you believe content on Blink infringes your copyright, send a takedown request to legal@belinkedinnewkultures.gr that includes: a description of the protected work; the URL or location of the infringing content; your contact details; a statement that you are acting in good faith; and a statement, under penalty of perjury, that the information is accurate. We will respond to valid requests within a reasonable time.

12Privacy

Your use of Blink is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please read it carefully: it explains what data we collect, why, and how you exercise your rights under the GDPR.

13Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING:

Warranties of merchantability and fitness for a particular purpose
Any warranty of uninterrupted, error-free or secure operation
The accuracy or completeness of festival details
Any warranty that the app will meet your needs

You use the Service at your own risk.

14Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

We are not liable for indirect, incidental, special, consequential or punitive damages
We are not liable for loss of data, profits, reputation or revenue
Our total liability for any claim does not exceed €100 or the amount you paid us in the 12 months before the claim, whichever is greater
We are not liable for the actions of third-party festivals, merchants or other users

Nothing in this section limits liability that cannot be limited under Greek or EU consumer protection law.

15Indemnity

You agree to indemnify, defend and hold harmless BeLinkedIn New Kultures and its team from any claim, damage, liability, cost and expense (including reasonable legal fees) arising from your breach of these Terms, from content you post on the Service, from your breach of any law or third-party right, or from your use or misuse of the Service.

16Changes to the Terms

We may revise these Terms at any time. For material changes we will let you know with an in-app notice at least 14 days before they take effect. If you keep using the Service after that date, you accept the revised Terms. Non-material changes (such as clarifications) take effect as soon as they are published.

17Governing law and disputes

These Terms are governed by Greek law and applicable EU law. Any dispute falls under the exclusive jurisdiction of the courts of Athens. Consumers in the EU can also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

18Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions stay in full force.

19Entire agreement

These Terms, together with our Privacy Policy, are the entire agreement between you and BeLinkedIn New Kultures about your use of Blink and replace any earlier agreement or understanding.

20Contact

Legal questions: legal@belinkedinnewkultures.gr

General support: support@belinkedinnewkultures.gr

BeLinkedIn New Kultures, Athens, Greece